Refund Policy

Scope and Applicability

  • The policy is for all the students coming to enroll in coaching of classes 8th to 12th, NEET, and JEE.
  • The policy is drawn as per the "Guidelines for Regulation of Coaching Centers January 2024".

General Principles

  • The institute is open and transparent in managing fee refund cases.
  • The refund application has to be made in writing with the original fee receipt and the reason for leaving.

Refund Eligibility

  • Within 7 days of Starting Classes: 100% of tuition will be refunded after deduction of a non-refundable registration fee.
  • Within 15 Days after Starting the Classes : 80% of tuition will be refunded.
  • Within 30 Days after Starting the Classes: 50% of tuition will be refunded.
  • After 30 Days Starting the Classes : No refund will be made.

Special Conditions

  • Medical Issue: In such a circumstance where medical conditions or illness is very severe to the student to continue attending the classes is not possible, in that case, a prorated refund can be done in case medical proof is available.
  • Transfer/Relocation : In such a scenario where a student transfers to another city or country, a prorated fee may be refunded if a proof of transfer is given.

Refund Procedure

  • Submit a written application for refund, along with the original fee receipt and a written application mentioning the reason for leaving, from the administrative office.
  • The application has to be signed by the student and parents/guardians.
  • The institute will consider and convey the decision pertaining to the application within 15 working days.
  • Approved refunds will be conveyed with 30 working days from the date of approval.

Bank Charges and Transaction Fees

  • Any bank charges and transaction fees shall be deducted from the refundable amount.

Dispute Resolution

  • Any dispute or grievance related to the refunding fee shall be dealt by the Grievance Redressal Committee of the institute.
  • The decision of the Grievance Redressal Committee will be final and binding.

Policy Review and Amendments

  • Policy is open for review and amendments from time to time as deemed fit by the management of the institute and within the guidelines of the regulation.

Contact Information

  • For any information or clarification about the policy of refund fee, one may contact the administrative office on omegaclasses3011@gmail.com
  • Clarity and fairness in the whole approach of the fee-refund policy will be maintained congruent with the guidelines and regulations, ensuring the trust of the students and parents.